Panomano Privacy Policy
Our top priority is protecting your privacy. At Panomano, we follow a strict privacy policy to maintain the confidentiality of any information collected through our services. This includes our website, https://panomano.com, https://panomano.tech, along with other sites under our ownership and operation.
Information we collect:
Log data
Upon visiting our website, our servers will automatically record the standard data that your web browser provides. This data may consist of your computer's IP address, browser type and version, visited pages, date and time of visit, duration of time spent on each page, and other relevant information.
Device data
We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect depends on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
Personal information
Please be aware that we may request personal details, including:
- Name
- Email
- Social media profiles
- Work address
- Payment information
- Tax number
Business data
This description explains business data, which is the data that accumulates on our platform during its operation. This includes transaction records, stored files, user profiles, analytics data, and other types of information that comes about through user interaction with our services, as well as any other relevant metrics.
Legal bases for processing
Our handling of your personal information is done in accordance with legal requirements, ensuring fairness and transparency. Information is only collected and processed if a legal basis exists.
Our collection and utilisation of your information is dependent on the services you utilise and the manner in which you utilise them, as we adhere to specific legal criteria for such actions.
- We may collect and process your personal data in order to perform a contract to which you are a party, fulfill a service you have requested, or take steps at your request prior to entering into a contract. Additionally, we may also use your data for legitimate interests, including conducting research and development, advertising our services, and protecting our legal rights and interests. We will only do so with your explicit consent or when required by law.
When you give your consent for us to use your personal information for a specific purpose, you retain the right to change your mind at any point (this will not impact any processing that has already occurred).
As a product or industry expert, we maintain personal information only for the required period of time. We take measures to protect this information from loss, theft, and unauthorised access, disclosure, copying, use, or modification within commercially acceptable means. It is important to note that no electronic transmission or storage method is completely secure, and we cannot guarantee absolute data security. In certain situations, we may need to keep your personal information to comply with a legal obligation or to safeguard the vital interests of you or another individual.
Collection and use of information
Our company gathers, retains, utilises, and shares data for these specified intentions, and personal data will not be handled in a way that conflicts with these purposes.
- to provide you with our platform’s core features;
- to process any transactional or ongoing payments;
- to enable you to access and use our website, associated applications, and associated social media platforms;
- to contact and communicate with you;
- for internal record keeping and administrative purposes;
- for analytics, market research, and business development, including operating and improving our website, associated applications, and associated social media platforms.
Disclosure of personal information to third parties
We may share personal information with various third-party service providers in order for them to provide their services, such as IT support, data storage, hosting, advertisement networks, analytics, error logging, debt collection, maintenance, marketing or advertising, professional advice, and payment processing.
International transfers of personal information
Our company stores and processes personal information in the United Kingdom, and in other locations where we, our partners, affiliates, and third-party providers have facilities. By providing us with your personal information, you consent to us disclosing it to these overseas third parties. If we transfer personal information from a non-EEA country to another country, you acknowledge that these third parties may not be subject to the same data protection laws as our jurisdiction. This could pose risks if the third party engages in any actions that violate our jurisdiction's data privacy laws, potentially limiting your ability to seek legal recourse.
Your rights and controlling your personal information
Choice and consent
By submitting your personal information, you agree to its collection, retention, usage, and disclosure in accordance with our privacy policy. If you are under the age of 16, you must obtain parental or legal guardian's permission to access and use our website, and they must also consent to your submission of personal information to us. While it is not mandatory to provide personal information, doing so may impact your ability to utilise this website and its products and/or services.
Information from third parties
If we obtain personal information about you from a third party, we will safeguard it according to this privacy policy. If you are a third party sharing personal information about someone else, you confirm that you have that person's consent to share the information with us.
Restrict
The collection or use of personal information may be restricted at your discretion. If you have consented to the use of your personal information for direct marketing, you can change your mind at any time by contacting us. If you request a restriction or limitation on the processing of your personal information, we will inform you of how it may impact your use of our website or products and services.
Access and data portability
The merchant allows you to obtain details of your personal information held by us, in addition to requesting a copy of said information. We strive to make this information easily accessible by providing it in CSV format or another machine-readable format. At any point, you may also request the removal of your personal information, or request that it be transferred to a third party.
Correction
If you suspect any inaccuracies, out-of-date information, incompleteness, irrelevance, or misleading details in our records, please reach out to us using the provided contact information. We will make necessary corrections promptly and with care.
Notification of data breaches
We will comply with laws applicable to us in respect of any data breach.
Unsubscribe
To stop receiving emails or opting out of communications (such as marketing communications), please contact us or use the provided opt-out options (e.g. in a newsletter).
Cookies:
Our website utilises “cookies” to gather data about your activity on our site. These small pieces of data are stored on your computer and accessed each time you visit, allowing us to better understand your usage of our site and provide you with content that matches your preferences. For more information, please consult our Cookie Policy.
Business transfers:
In the event of an acquisition or bankruptcy, our data and assets may be transferred to the acquiring party. As our customer, you are aware of and agree to this possibility, and understand that your personal information may continue to be used according to our policy by the acquiring party.
Limits of our policy:
Our website may contain links to external sites not managed by us. Please be aware that we cannot control the content and policies of these sites, and are not responsible or liable for their privacy practices..
Changes to this policy:
At our discretion, we may update our privacy policy to align with current industry standards. We will make efforts to inform users of any changes through our website. If you continue to use this site, we will assume you accept our privacy and personal information practices.
Privacy PolicyUpdated. 09/2024
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Our Cookie Policy @ Panomano
This document educates Users on the technologies used by this Application to fulfill its intended purposes. These technologies enable the Owner to retrieve and save information (such as through Cookies) or utilise resources (such as with the use of scripts) on a User's device during their interaction with this Application.
To avoid confusion, in this document, we will use the term "Trackers" to encompass all similar technologies, unless there is a need for distinction. For instance, Cookies can be utilised on both web and mobile browsers, but referring to them as Cookies in relation to mobile apps is inaccurate as they are browser-based Trackers. Therefore, the term Cookies will only be used when specifically mentioning this type of Tracker.
Trackers may be used for various purposes, but depending on the relevant laws, the user's consent may be necessary. If consent is given, it can be revoked at any time by following the instructions within this document.
This application utilises Trackers that are managed directly by the Owner (known as "first-party" Trackers) and Trackers that enable services provided by third-party sources (known as "third-party" Trackers). Unless stated otherwise in this document, third-party providers may have access to these Trackers. The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the specific provider. Some may expire when the User's browsing session ends. In addition to the information provided in the descriptions of each category, Users can find more up-to-date and detailed information about lifetime specifications and other important details - such as the existence of additional Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner.
Activities strictly necessary for the operation of this Application and delivery of the Service
This product utilises "technical" Cookies and other Trackers to perform essential tasks for the operation and delivery of the Service.
Other activities involving the use of Trackers
Basic interactions & functionalities
The Application utilises Trackers to facilitate essential interactions and functions, providing Users access to specific Service features and assisting in their communication with the Owner.
Interaction with live chat platforms
This service enables Users to communicate directly with third-party live chat platforms on this Application, allowing for interaction with the support service. When a service is installed, browsing and Usage Data may be collected on the corresponding pages, even if Users do not actively engage with the service. Additionally, any live chat conversations may be logged.
Tawk.to Widget (tawk.to ltd.)
The Tawk.to Widget is a service for interacting with the Tawk.to live chat platform provided by tawk.to ltd.
Personal Data processed: Data communicated while using the service, Tracker and Usage Data.
Place of processing: United Kingdom – Privacy Policy.
Measurement
This product utilises Trackers for traffic measurement and User behavior analysis in order to enhance the Service, as guided by expert insights and scientific language. Factual statements and domain expertise are relied upon, without the use of exclamation points or subjective language.
Analytics
These services allow the Owner to track and analyse web traffic, providing valuable insights into user behavior. They are essential tools for monitoring and optimising website performance.
Google Analytics (Google LLC)
Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilises the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualise and personalise the ads of its own advertising network.
Personal Data processed: Tracker and Usage Data.
Targeting & Advertising
Utilising Trackers, this Application personalises marketing content by analysing User behavior and tracking ads for optimal operation.
Managing contacts and sending messages
This service allows for the management of a contact database, including email addresses and phone numbers, in order to communicate with users. Additionally, data on the date and time of message viewing and user interaction, such as link clicks, may be collected.
The Data collected may be used by the service provider for interest-based advertising, analytics and market research.
Push notifications opt-out
Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for some or all of the apps on the particular device.
Interest-based advertising opt-out
Users can choose not to use advertising features by adjusting device settings, such as the advertising settings on mobile devices. However, changes to device configurations or updates may impact how these settings function. The data that may be processed includes email address, geographic position, language, Tracker, unique device identifiers for advertising (Google Advertiser ID or IDFA), Usage Data, and various types of Data stated in the privacy policy of the service.
How to manage preferences and provide or withdraw consent
In certain cases, consent for the use of Trackers may be required, and Users have the ability to manage their preferences and provide or withdraw consent through various means. These include adjusting settings in their device, such as blocking the use or storage of Trackers, or using the cookie notice or consent-preferences widget to update their preferences accordingly. Users may also delete previously stored Trackers, including those used to remember their initial consent, through relevant browsing features. Clearing browsing history may also remove other Trackers stored in the browser's local memory.
Users have the ability to control their preferences and revoke their consent for any third-party Trackers. This can be done through the designated opt-out link (if available), following the steps outlined in the third party's privacy policy, or by directly contacting the third party.
Locating Tracker Settings
Users can easily access information about managing Cookies in various web browsers by visiting the following links:
Users can manage specific categories of Trackers on mobile apps by opting out through relevant device settings. This can be done by accessing the device's advertising settings for mobile devices or tracking settings in general. Simply open the device settings, locate the relevant setting, and adjust accordingly..
Support email: Support@panomano.com
Due to the Owner's limited control over third-party Trackers used in this Application, any mentions of these Trackers should be seen as informative and not definitive. For complete information, Users should refer to the privacy policies of the third-party services listed in this document. Considering the complexity of tracking technologies, Users can also reach out to the Owner for additional details on their use in this Application.
Definitions and legal references
Personal Data (or Data)
The input may include information that can be used to identify a person, either directly or indirectly, such as a personal identification number or other related information.
Usage Data
This Application may collect certain information automatically, either directly or through third-party services. This information may include the IP addresses or domain names of the computers used by Users, the URI addresses, the time and method of requests, the size of files received, server response codes, the country of origin, and details about the browser, operating system, and device used. It may also track details of user activity within the Application, such as time spent on each page and the sequence of pages visited.
User
The person utilising this Application, unless otherwise stated, is the same as the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
According to this privacy policy, the Controller is represented by the natural or legal person, public authority, agency, or other body responsible for processing Personal Data. Additional instructions from the merchant may be provided, so please ensure that the rewrite adheres to their guidelines and maintains a formal, informative tone with factual information and a professional voice. Avoid using exclamation points or subjective language, and consider incorporating percentages, facts, or numbers. Please review the merchant's instructions carefully before submitting your rewrite..
Data Controller (or Owner)
The entity responsible for determining the purposes and methods of processing Personal Data, and for implementing security measures related to the operation and use of this Application, is known as the Data Controller. The Owner of this Application serves as the Data Controller, unless otherwise stated..
This Application
The means by which the Personal Data of the User is collected and processed.
Service
This Application offers a service that is detailed in the corresponding terms (if provided) and can be found on this site/application.
European Union (or EU)
All references to the European Union in this document refer to all current member states of the European Union and the European Economic Area, unless otherwise specified.
Cookie
Trackers, also known as cookies, are small sets of data stored in the user's browser and serve as a means of tracking user activity.
Tracker
The description highlights various technologies that enable tracking of Users, such as Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - which can access or store information on the User's device.
Legal information
This privacy statement has been created following specific guidelines from various legislations, such as Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation). This privacy policy applies exclusively to this Application, unless otherwise specified within this document.
